Finding Legal Help When Things Go Wrong

Hopefully you'll have seen the dozens of articles on our site telling you to be wary of the Legal Assistance addons many insurers stick on your policy as already having opted into rather than asking you if you want to opt in like the pretty much do for everything else such as breakdown cover or a courtesy car. It may sound like a good idea at the time when you see costs of a couple dozen pounds in order to secure the services of a solicitor if you need one. Considering solicitors cost hundreds of pounds per hour this sounds like a great deal. However remember that insurers are already making much of a loss on car insurance policies and are not really going to give away more stuff if they can help it. For most car insurance related matters, solicitors work for free. In other words, all that no win no fee and 100% compensation stuff you see on the adverts. In other words, you're paying the insurer for a service that is free and the majority of people don't bother to use their insurance appointed solicitor when something goes wrong anyway because it feels like a conflict of interests:

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Law (aka All Law Ltd) Solicitors in Preston: It's possible you may get a 1-year newbie solicitor from a 40-year old firm, or a 40-year veteran solicitor from a 1-year old law practice. The name they use on their branding however is just "Law". The firm has some testimonials included on their website. It's user-side off...


WYM Legal Ltd Conveyancing Solicitors in Watford: Each calling themselves modern, efficient, or friendly with photos of people smiling and shaking hands. It's not uncommon to see even some of the country's top conveyancing companies with 2 star or 3 star average ratings. Be vigilant. So what are people saying about this fi...


Woodstock Legal Services Ltd - Solicitors Law Practice in Poole: Whilst there is a definite 'perfect professional' curve between experience and age, the fact this firm has qualified people from across the last five decades is clearly a good sign. A mix of seasoned heads on fresh legs. They include direct contact information and wor...


Wolf Law Solicitors Ltd in Wirral: But alot of the time doesn't it just seem to be paragraph after paragraph of sales pitches? If you've already been through a dozen law firm websites today you'll have seen a wide range of claims such as being 'award winning' (without any reference to what award) or 'le...


Wilford Smith Solicitors in Sheffield (Meadowhall) & Rotherham - WS Strategic Ltd: Most legal professionals will provide a testimonials page and this firm https: www.wilfordsmith.com testimonials " does so here< a>. Which makes these statements almost useless for a consumer trying to tell the firms apart. So for Wilford Smith to have such a high positiv...


Wildcat Law Ltd Solicitors in London & Southampton: class="infoquote "We understand that our clients often need meetings outside the traditional Monday to Friday 9-5"< div>. So searching for 'wildcat law london' versus 'wildcat law southampton' will bring up different individual results reviews. The most important par...


WH Law Ltd - Immigration Solicitors in Woking: However if they have seven solicitors and list seven specialist areas of law - that is still a very good choice to go for. We've seen law firms praised for their innovative menu and criminal law specialists rated one star for refusing a divorce case. The firm's official web...


Waterstone Partnership Solicitors Ltd in Bradford: Especially in the legal industry, because firms that handle property matters can often have a lower star rating than a law firm that doesn't. Many house buyers have handed over tens of thousands of pounds into a fraudsters bank account due to an official-looking email statin...


Walker Foster Ltd Solicitors in Skipton, Barnoldswick, Silsden, Settle, Ilkley, Northallerton & Harrogate: These are some snippets and they are clearly positive. The Law Society of England & Wales has an amazing site rivalling anything their counterpart organisations currently offer. If they have one, they will definitely mention it or have the CQS stamp displayed - usually at...


UVS Law Immigration & Visa Solicitor in Burton-on-Trent & London: Especially with everything going on at the moment. it's the only area of law they deal in. However this can only be true if they have individual solicitors within the firm each dealing with a select area of law. Failure to meet the requirements for entry clearance may result...


The Law Partnership Ltd - Solicitors in Coventry: Common variants such as www.tlps.com or www.thelawpartnership.co.uk are currently owned by different firms. Many of the things we do from a business vetting side might be useful to you from a consumer side as well. Also, not all of them state it clearly. That's because there...


Thomas and Thomas Solicitors Ltd in Maesteg, Bridgend & Port Talbot: How on earth can you decide which firm is right for you? There are some resources you can use and we'll use the following firm's website as an example: class="infoquote "Welcome to Thomas and Thomas Solicitors, your trusted legal partner in South Wales. class...


Stephanie Heijdra - The Lady Barrister & Clerksroom Chambers in London: This is despite her working in the industry since at least 2014 according to the BSB certificate. class="infoquote "In her immigration law practice, she represents a variety of clients facing serious matters which includes matters involving young and vulnerable clie...


Thaxted Legal Ltd Immigration Solicitors in Chislehurst, London: This kind of offering demonstrates two things (to us at least). But Immigration specialist firms are sometimes only https: www.gov.uk government organisations office-of-the-immigration-services-commissioner" registered with the OISC< a> (Office of the Immigration Services...


Summerfield Browne Solicitors in London, Birmingham, Cambridge, Oxford, Market Harborough & Leicester: However if you actually read through the comments you see one reviewer stating "I have provided them with amazing pension advice" which seems like an advert for their own company plus several one star reviews within the space of a week with no explanation attached. Fo...


Sternberg Reed LLP Solicitors with Offices in Romford, Barking & Grays: You'll also be shown the expertise and qualification dates of all solicitors within their offices. You have to enter 'sternberg reed solicitors romford' or 'sternberg reed grays office'. Finding a product you want online is relatively simple. Some people just click to purcha...


Solidaire Solicitors - Solidaire Law Ltd in Milton Keynes: It's not always easy with Google. Things like this are important to note as there is https: www.ncsc.gov.uk guidance phishing" a lot of fraud< a> targeting customers of law firms at the moment. The firm's site is HTTPS secure for submitting your personal details via t...


Smith and Graham Solicitors in Hartlepool, Peterlee and Middlesbrough: Unfortunately some negative ratings had no comments with them in order to know if the complaint was valid or even about the correct firm. Since Covid hit we've seen a lot of law firms go under and a new wave of single proprietor practices has started pushing across the UK. S...


Sarah Rostamlou-Andrews Law - Landlord / Tenant Eviction Dispute Solicitor in Southport, Lancashire: The Law Society of England & Wales has an amazing amount of https: solicitors.lawsociety.org.uk person 93290 sarah-natalie-rostamlou-andrews" user-side information< a> on each firm registered with them. The main points seem to be that a larger firm will have more resource...


PCS Legal Ltd Conveyancing Solicitors in Basildon, Ongar, Wickford, London, Rayleigh &Harlow: There's the https: www.sra.org.uk consumers register " Solicitors Regulation Authority< a> and more. A whole picture is needed. It may surprise you to learn that not all firms advertising that they deal with property matters have an actual solicitor on staff. It introduce...


Oakwood Solicitors Ltd & Oakwood Property Solicitors in Leeds: that they are out of date, inexperienced, and inefficient) those descriptions are universal so also do not help you distinguish one firm from another. There are still far too many solicitors taking on a case then placing all the communication responsibility on a secretary ...


Nicholson Jones Sutton Solicitors in Macclesfield: So what are the boards saying about Nicholson Jones Sutton? class="infoquote "Any queries or concerns were answered either straight away" "understanding of my needs and situation" "I was listened to and given the right advice throughout" "With their help we get ...


Nero Legal Solicitors Conveyancing Law Firm in Glasgow, Scotland: So what other things can you look for when trying to pick out the best legal professional for you? Often what a firm focuses on can reveal differences between them. Because of this, we absolutely always recommend reading the reviews rather than just flicking throug...


SG Murphy & Co Ltd - Solicitors in Newtownabbey, Belfast: Watch out for general themes both positive and negative in the reviews as well. Other positive things that stood out to us was the firm's attempts to provide information on their site. That's quite unusual though for a firm that deals with property. If you want to ema...


MPG Quantity Surveyors Ltd in London - Chartered Surveyors for Construction Dispute Arbitration: It not only provides greater insight into the process itself, but also highlights where you might be able to save time and money using a service such as MPG over hiring a law firm to litigate straight away. class="infoquote "Since 1996 MPG have been providing profess...


MJV & Co Solicitors Ltd - Law Firm in Thornton-Cleveleys, Blackpool: They haven't even added on the expertise of any other staff at the firm which probably comes to another 10 years on top. Sadly, this honest description of theirs is actually much rarer than you might think! class="infoquote "We pride ourselves on providing a professio...


McCarthy + Co LLP Solicitors in Dublin, Cork & Clonakilty: So what are they saying? class="infoquote "Communication was always clear, professional, and friendly" "very helpful and quick to respond to any of my queries" "the team had my interest at heart" "friendly manner distracted me from the court process"< div> ...


Mark Croft Driving Offence Solicitor in Derby: If you https: solicitors.lawsociety.org.uk organisation people 452404 mark-croft-solicitor?Solicitors=True" look up the page< a> for Mark Croft you'll see he definitely does have those many years (qualified in 1994) and he specialises in Motor Offense matters. clas...


Mackenzie Jones Solicitors in St Asaph, Menai Bridge & Chester: If you're not sure, phone the official number you have been given - not the phone number being provided in the actual email you are suspicious of. . We try our best to provide a range of options for people searching for help. So here are some of the things we noticed and wh...


Lyons Solicitors - Law Firm in Kingswood, Westbury-on-Trym & Chew Magna (Bristol): But the only way to check up on the quote above is to try and find feedback from previous clients. Other variants we tried such as lyonslaw.com also were not for this firm. Some people have https: www.bankofscotland.co.uk securityandprivacy protecting-yourself-from-fraud k...


LS Legal Solicitors Ltd: They even have https: www.youtube.com @lslegalsolicitors6960" multiple vidoes< a> dedicated to the subject on Youtube. But we were impressed by the fact that as they've grown they seem to have limited that growth only to areas of law where they could provide similar foc...


Kee Solicitors Ltd in Glasgow & Aberdeen: class="infoquote "Our experienced family lawyers will listen and understand your circumstances, before agreeing a plan to achieve the best outcome for you and your family."< div> There is an amazing resource online that provides you with a wealth of details abo...


Horsley Law Solicitors in Stafford aka Horsley Holdings Ltd: 95% Cases Won. They also state (at the time of writing): class="infoquote "99% trials won. We've long advocated people use this online resource when looking into hiring a legal professional because they provide a wealth of information about each firm's contact detai...


Hill House Chambers - Barristers Based in London: There are accountants that can help with tax law matters, budget will writing firms, paralegal services, and so on. class="infoquote "I have barristers based in different parts of the UK and they are also more than happy to travel for work so wherever you have a heari...


Heritage Park Family Law Ltd - Barrister Chambers in Ampthill, Bedford: There are now specialists for Immigration, Motor Offences, and even really niche areas of law such as employer Regulatory Defence. The most common port of call is The Law Society of England & Wales' website. Some firms say 'established in 1881' but that doesn't mean a...


HCR Legal LLP Solicitors Law Firm incl Medical Accident Group in Worcester, Birmingham & Hereford: Most importantly they list the qualification dates of any solicitors working within each firm. Despite our trust, sometimes things go wrong."< div> HCR Legal has several different trading styles and alternate websites too. However, since no other firm is going t...


Harrison's Solicitors - Conveyancing in Reading, Caversham & Woodley: www.harrisonssolicitors.co.uk is not currently owned by the firm and there will be plenty of variations like it also un-owned. However, this is more impressive than many might realise. For example, when we searched for "harrisons solicitors reading" the local listing simply ...


Guardian Law Ltd - Employment & HR Lawyers in Nottingham: But you simply must make sure to read the comments left by people rather than simply glancing at star ratings. They are an excellent resources and we absolutely recommend checking through them. We have consistently warned people about the public review boards when research...


Goldsmith Bowers Debt Recovery & Litigation Solicitors in Bradford: The answer isn't completely black and white, but certainly there is enough anecdotal evidence from our 20+ years in the industry to make the claim that people have found better results with specialist Motor Offence, Divorce, and Medical Negligence firms. Modern Systems. Al...


Girlings Solicitors LLP & Girlings Personal Injury Claims Ltd in Sandwich, Ashford & Canterbury: Obviously the first point of call for most people are the review boards such as Google, Facebook, Trustpilot, etc. When searching for information on Google these days you may need to enter a specific location such as 'girlings solicitors ashford' otherwise reviews ...


Frei Solicitors Ltd - Luxury Asset Law Firm in London: The company provides quite a few on their testimonials page: class="infoquote "ability to cut through the predictable politics of a project" "done a fantastic job at alleviating the great anxiety I have been experiencing" "prompt and efficient administration of ou...


Foster & Coleman Ltd Solicitors in Bromley, Greater London: If you look up https: solicitors.lawsociety.org.uk office 630363 foster-coleman-limited" the page for any firm< a> you'll see other names they might go by, contact details, staff names, languages spoken, areas of law covered, and even qualification dates of the solicitors...


Eve Lake Conveyancing & Legal Services in Hope Valley: class="infoquote "Over 10 years post qualification experience, gained within 2 regional and national law firms"< div> A quick note on navigation as the branding has quite a long official name. Both of these types should be trained, regulated and insured . We'v...


EMD Law LLP Solicitors in Staplehurst & St Leonards-on-Sea: The site is https secure for submitting your personal details via the contact form. But there's also some fresh eyes helping those wise heads with https: solicitors.lawsociety.org.uk office people 467736 emd-law-llp?Solicitors=True" staff members< a> Anthony Greenall an...


EDC Lord & Co Solicitors in Southall: Also you cannot use an ampersand in web addresses so www.edclord&co.co.uk is not possible. class="infoquote "EDC Lord takes its name from our founder Edwin David Charles Lord who began his legal practice in 1919"< div> First and foremost, the website is easy to ...


Eatons Solicitors in Bradford, Bingley, Yeadon & Leeds West Yorkshire: It's a treasure trove of usable information to help you with your search for the right law firm. It's very easy for a firm to claim they are large or experienced in the text of their website. Weatherhead and Butcher is a well-known name in Bingley and has been in business ...


Drummond Miller LLP Solicitors in Edinburgh, Glasgow, Bathgate, Musselburgh, Dalkeith & East Kilbride: There are now literaly thousands of firms within the reach of your fingertips that could handle your legal issue. This is because in property matters, clients are very, very, very rarely happy with how things have gone and especially with the speed it has gone. We can't even...


Dispute Resolver Consultancy - Mediation & Alternative Dispute Resolution ADR in London: We've seen this with law firms that use words such as 'law' or 'legal' in their name. 'dispute' and 'resolver'. Not least because it can cover every single area of law from family disputes to an argument with a shop keeper. But it's best to speak to an expert about your spec...


Defank Solicitors in London: The easiest way to spot the difference is by searching the bottom of the firm's website. It is really important to note exactly where you should be going and the official details of the firm you choose because there is so much fraud at the moment targeting clients of prope...

QualitySolicitors Large & Gibson - Law Firm in Southsea, Portsmouth: Not QS as a whole. Obviously they will not have a 120-year-old solicitor on staff - so that number doesn't help you work out whether they will provide a competent legal professional with the skills you need. It is HTTPS secure though for submitting your https: www.sessio...


CWJ Solicitors & Notaries - Clarkson Wright & Jakes Ltd in Orpington, Kent: But you can end up with a 40-year veteran lawyer from a 1-year old law firm or a 1-year novice solicitor from a 200-year old brand name. With so much sales language to wade through, what should you be looking for? class="infoquote "CWJ is a leading regional firm o...


Cullimore Dutton Solicitors Ltd - Conveyancing & Legal Services in Chester: However you can easily end up with a 1-year qualified novice from a 200-year old firm, and a 40-year veteran lawyer from a 1-year old firm. Never discuss payments via email. Surely a desirable mix of fresh eyes with wise minds? (We can be poetic sometimes!) class="i...


Crockett & Co Family Law Solicitors in Leeds: So what are people saying on those forums? class="infoquote "still helping me to this day" "very professional, helpful and efficient" "made the process less stressful through excellent communication" "supported me through the hardest times"< div> The maj...


Cook Legal Ltd Law Firm in Wirral, Merseyside: It wasn't too many decades ago that people's legal assistance choices included a handful of solicitors all with centre-of-town high street offices. provide expert legal advice, delivered in an approachable, straight-talking way, backed by a high standard of client care."< di...

TWB Probate Solicitors Ltd - Estate Planning, Wills & Probate in London: The first is the https: www.sra.org.uk consumers register organisation ?sraNumber=804571" Solicitors Regulation Authority< a> (SRA) which lists all firms registered with them. But could your loved ones end up having to foot the bill for your penny-pinching later on? ...


Calio Claims Ltd - Personal Injury in Edinburgh, Glasgow, Perth & Dundee: But on the Law Society of Scotland's website the https: www.lawscot.org.uk find-a-solicitor ?Name=lindsays&Postcode=&type=firm" search function is very limited< a> and doesn't always match well. Here are some snippets: class="infoquote "I am very happy with the out...


Buchanan & Co Ltd Solicitors in Staveley, Chesterfield, Kiveton Park & Sheffield: Luckily there is a great resource online with The Law Society of England & Wales who provide a wealth of data on any law firm registered with them. If you https: solicitors.lawsociety.org.uk office 589527 buchanan-co-solicitors-ltd" check the page< a> for any leg...


Brown & Co Solicitors in Greenwich, London: Our poll from a few years back indicated that only 9% of you trusted testimonials provided by companies on their website. You'll get a lot of opinions on social boards or 'help' articles about the pros cons of using a large law firm, a small local firm, a specialist, a gener...


Brodies LLP Solicitors in Aberdeen, Glasgow, Edinburgh & Inverness Scotland: Google has made some changes recently though which you may need to work around. Read our case studies to find out more."< div> According to our poll a few years back, it's not just us industry workers who like a good case study. Sometimes people are https: www.dailym...


Bridge McFarland LLP - Solicitors in Grimsby, Hull, Lincoln, Louth, and Market Rasen: Don't be afraid to call the official number you already have if anything you receive seems even remotely suspicious. class="infoquote "The firm ... Some people have handed over the entire deposit of their house to a fraudulent bank account simply because they received...


Brian Barr Solicitors Ltd Chronic Pain & Fibromyalgia Compensation in Manchester: The majority of English and Welsh firms are listed on the site so it's a simple and quick way to check if the firm and it's solicitors are actually likely to be experienced and specialising rather than simply saying so on their website. So does that instantly make them a bet...


Scotland Injury Solicitors from Baker Hardman Ltd in Glasgow: So what are people saying on the comment forums? class="infoquote "good communication, successful,resolution and great compassion" "handled professionally and efficiently" "kept me updated so I was in the know" "without hassle and explained everything perfectly"...


Backhouse Solicitors in Chelmsford, Essex: It's very common to see negative reviews from the other side of the transaction, not actual clients. That's a lot of space to have to fill with words. etc. But because Backhouse Solicitors have NOT make a fuss about it. An actual sit down with an experienced solicitor to t...


Amy King Legal - Personal Injury & Litigation Solicitor in Gillingham, Kent: Groups of them together are weirder. But how can a member of the public tell an experienced solicitor from a non-experience one? If a solicitor is registered with The Law Society of England & Wales you are able to look up alternate trading names, contact details, area...


ACSL Solicitors Ltd in Liverpool: Some firms provide staff profile pages which we think aren't just a good side offering, but essential these days. All of these statements sound great. While many will offer customer testimonials on their website, the overwhelming majority prefer to get their client feedback ...


A City Law Firm Ltd in London: Just a tip though - make sure to actually read through comments rather than rely on average star ratings when researching any law practice. Don't make assumptions because for all you know it may be an award for best logo design and nothing to do with their actual law experie...


Two Harcourt Buildings Chambers - 2HB Barristers in London: If you've already been through a dozen other law firm's sites before reaching this article and have started to think just how alike they all seem to be in both language and imagery - this will be a happy jump into cold water for you: class="infoquote "Founded in 195...

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